The Feed

Most businesses think product development starts with an idea.

It doesn’t.

It starts with a problem.

The idea is simply what happens when someone decides to do something about it.

That distinction matters in Q3, because this is the point in the business year when conversations about next year’s revenue, budgets, launches, expansion and customer acquisition begin becoming less theoretical.

The spreadsheet starts looking toward January.

The market doesn’t wait until January.

Your customers are already designing your next product

Every enquiry is a clue.

Every complaint is a clue.

Every abandoned purchase is a clue.

Every unusual request from a client is a clue.

Every competitor gaining traction is a clue.

The mistake is treating these as isolated pieces of information.

Consulting for product development is partly about connecting those dots.

A customer asking for a feature may not actually want the feature.

They may want the problem the feature solves.

That is where the conversation becomes interesting.

The product brief is often hiding inside the sales department

Sales teams hear things that product teams don’t.

Marketing sees behaviours that sales teams don’t.

Customer service hears frustrations that neither department sees clearly.

Operations knows what the business can actually deliver.

Finance knows what the business can afford.

The customer knows whether any of it matters.

Product development sits in the middle of this mess.

And that is precisely why it needs more than creativity.

It needs interpretation.

The paradox

The best product-development opportunity may not look like a product opportunity at all.

It may initially look like:

“Customers are asking for discounts.”

Perhaps.

But maybe the real issue is pricing architecture.

“Customers don’t understand the service.”

Perhaps.

But maybe the problem is positioning.

“Customers aren’t returning.”

Perhaps.

But maybe the product experience is creating friction.

“Competitors are cheaper.”

Perhaps.

But maybe your proposition isn’t communicating its value.

A consultant’s job is not simply to collect these statements.

It is to interrogate them.

Q3 is a useful diagnostic window

By the third quarter, a business has accumulated enough information to see patterns.

The first half of the year has produced behavioural evidence.

The third quarter provides an opportunity to ask:

What are we learning that should change what we build next?

That might mean a new product.

It might mean modifying an existing one.

It might mean creating a new package.

It might mean changing the route to market.

It might even mean killing an idea before it consumes another year’s budget.

That last one is also product development.

Sometimes innovation is knowing what not to build.

From market noise to product intelligence

A structured product-development consulting process should therefore move through four questions:

What is happening?

What are customers, competitors and the market actually doing?

Why is it happening?

What commercial, behavioural or operational factors could explain it?

What opportunity does it create?

Is there a genuine unmet need or simply a temporary signal?

What should we test?

Can the proposition be validated before significant capital is committed?

This creates a bridge between business development and R&D.

Business development finds the pressure.

Research interprets it.

Product development responds to it.

Marketing gives it a voice.

Sales gives it a route into the market.

The organisation learns.

Don’t build the answer before understanding the question

This is one of the most expensive habits in product development.

A company becomes excited about an idea.

Then it starts defending the idea.

Research becomes confirmation.

Customer interviews become validation theatre.

Marketing becomes justification.

And suddenly the organisation isn’t asking:

“Is this what the market needs?”

It’s asking:

“How do we convince the market that it needs this?”

Those are very different questions.

The first is development.

The second can become expensive persuasion.

The Q3 opportunity

Q3 is not simply another quarter to sell through.

It is a window into the next commercial cycle.

The businesses that use it properly don’t just ask:

“How much have we sold?”

They ask:

“What has the market been trying to tell us?”

That information can influence the product roadmap, investment priorities, marketing strategy and commercial model before next year’s budget is locked.

A Bezaleel View

Product development shouldn’t begin when the product idea arrives. It should begin when the market starts behaving differently.

The product is the answer.

Q3 gives you an opportunity to investigate the question.

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